Legal Center

Transparency is core to our service. Review our Terms of Service, Privacy Policy, and compliance agreements below.

Legal

Terms of Service

Effective Date: [Current Date]

These Terms of Service (“Terms”) govern access to and use of the ReferralFlow.Health platform (the “Platform”), which is owned and operated by ILP Technologies LLC, a Texas limited liability company, doing business as ReferralFlow.Health (“ILP Technologies,” “Company,” “we,” “us,” or “our”).

By creating an account, accessing, or using the Platform, you (“Agency,” “User,” or “Customer”) agree to these Terms. If you do not agree, you may not use the Platform.

1. Description of Services

ReferralFlow.Health is a web-based referral intake and communication platform provided by ILP Technologies LLC. The Platform facilitates secure referral submission, tracking, file exchange, and workflow management.

Disclaimer: ILP Technologies LLC does not provide medical care, clinical decision-making, or healthcare services.

2. Legal Entity

Provider
ILP Technologies LLC
DBA ReferralFlow.Health
Client
Subscribing Agency
Authorized Representative

3. Account Security

  • Users are responsible for maintaining login confidentiality.
  • Role-based access control must be enforced within the Agency.

4. Liability & Law

The Platform is provided “as is.” To the maximum extent permitted by law, ILP Technologies LLC shall not be liable for indirect, incidental, or consequential damages. These Terms are governed by the laws of the State of Texas.

Data

Privacy Policy

We respect your privacy. This policy describes how ILP Technologies LLC collects and processes information.

Collected Information

Account Details
Referral Data
Usage Logs

We use this information to operate the Platform, maintain security, and comply with legal requirements. We do not sell Protected Health Information (PHI).

Compliance

Business Associate Agreement

This BAA is effective upon your account activation.

1

Scope

We create, receive, maintain, and transmit PHI solely to provide Platform services.

2

Safeguards

We implement strict administrative, physical, and technical safeguards to protect PHI.

3

Breach Notification

We will notify you without unreasonable delay upon discovery of any breach of unsecured PHI.

Processing

Data Processing Addendum

This DPA supplements the Terms of Service. You act as the Controller, and ILP Technologies LLC acts as the Processor. We process data solely to provide the services outlined in our agreement.

© 2026 ILP Technologies LLC. All rights reserved.